COVID-19: Visiting and face coverings

Please note that all visitors to healthcare facilities which includes the Hospice are now required by law to wear a face covering. You will not be permitted to enter the Hospice without one. This doesn’t have to be a mask, a cloth face covering is sufficient. Please also remember to wash your hands regularly and use hand sanitisers often to help prevent the spread of infection.

Up to 6 people can visit for a 2 hour allocated slot but they must be in a bubble – there can be no changes to these visitors. This is to ensure that everyone does not visit at once and that we are able to maintain social distancing and keep our patients and staff safe. Visitors will be allocated a time slot by the ward team.

Visitors must not have any symptoms or be living in a household with anyone who has symptoms of  COVID-19 and the same people must visit on each occasion. If you have any questions about our visiting policy please speak to the nurse looking after your loved one.

Our services are fully operational and we are continuing to provide care and treatment for patients and carers. Where a service involves a group of patients or users meeting together on site, this is subject to capacity restrictions for each particular venue, for example Day Hospice and the Garden Room have a maximum capacity of 10 people currently. Please contact us in the usual way for further information.

We are supporting individuals, families and groups to stay in touch through telephone and video contact across all our services if appropriate. For those on our inpatient wards, we have tablet devices through which patients can keep in regular contact with their loved ones despite the restrictions on visitors. Staff are on hand to help patients with this if they are unsure how to make use of the technology.

Get involved

As a charity with only around half of our income coming from the NHS, we need to raise around £7 million each year just to meet our running costs. There are many ways you can get help us: by volunteering, fundraising, taking part in an event, making a donation, or by remembering us in your will.

Take part

Fabulous fundraisers, community-based social and wellbeing events, as well education and training events for local healthcare professionals.

Get involved

Your help, no matter how big or small, is invaluable to our charity and the families we care for. There are so many ways you can get involved. Find out more and become part of our St Joseph’s Team.


Whether you would like to volunteer for a few hours, help with a short-term project, or make St Joseph’s a big part of your life, there are plenty of ways to get involved.

Support us

One-off and regular donations towards our work are vital for us to be able to do what we do. Your support enables us to care for the people of East London who need our help.

Facts and figures

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