St Joseph’s Hospice looks after and supports people over 18 years of age with life-limiting illness. We aim to help people to ‘live’ with their illness as comfortably and independently as they can. We also aim to support friends, families and carers who may also be affected by an individual’s illness.

The Hospice is looking for volunteers to help in the running of our Five Sisters Café which is located in our Community Hub, on the ground floor of the Hospice. Our café sells a range of freshly made sandwiches, snacks, and hot meals. Hot and cold drinks also served.

Key Tasks

  • Serving customers in a warm and welcoming manner
  • Assisting the catering team in the day to day running of the café
  • Able to handle and prepare simple foods for customers (training provided)
  • Able to take orders, operate the till and handle money
  • Using light cooking equipment for our in house grab & go selection. (training provided)
  • Keeping shelves stocked up, clearing, and cleaning tables

Time Requirement

The café is open Monday to Friday from 7:30pm to 5pm. We are currently looking to cover the following shifts:

  • 2pm-5pm Monday to Friday

Skills and qualities required:

  • Excellent customer service skills – friendly, polite and helpful
  • Ability to use a modern till system, or happy to learn
  • Good communication skills
  • Willingness to complete Food Safety Level 2 certificate and any mandatory training
  • Team Player
  • Promote both the core values of the hospice and the catering service


Volunteers who are creative or have had experience of merchandising in shops, and in particular in food retail environments. We are looking for enthusiastic people who are willing to help visitors enjoy their time at the hospice.

Training offered:

All volunteers will receive training in:

  • Customer service
  • Food Safety Level 2 Certificate
  • Using the till and light cooking equipment

This is in addition to our 1 day Volunteer Induction training.  


  • Join a fantastic team of likeminded volunteers
  • Enjoy the face-to-face contact with patients & visitors to the hospice
  • Support the work of St Joseph’s Hospice
  • Reimbursement of travel expenses up to zones 1-6 (at Oyster card rates)
  • Lunch allowance redeemable at Five Sisters Café after 4 hours volunteering

*Please note that this role is subject to an informal meeting and a 3-month probationary period

If you have any questions or would like some help in completing the application form, please contact us on 020 8525 6032.