Reception Support Volunteer
In this role, you’ll provide support to our Reception Team to ensure a friendly and helpful welcome for all patients and visitors to St Joseph’s Hospice.
Role Overview:
The main purpose of this post is to support the reception team with establishing a friendly helpful and effective welcome to patients and visitors to St Joseph’s Hospice (STJH), whilst also providing a general guiding and way finding service. Role also includes with general admin tasks.
Key tasks:
- Welcoming all visitors to the hospice and providing direction to destination where required
- Answering the phone
- General admin duties such as sorting the post, answering emails
- Logging deliveries such as drink trollies and parcels and shop donations
- Ensuring the reception and hub area are maintained to a high standard of cleanliness and are presentable at all times
- Conducting routine inspections of the car park and maintaining accurate records of vehicles using the facility. At least twice a shift
Time requirement:
Current core hours (4pm – 9pm or 5pm – 9pm.) Monday to Friday.
Skills and qualities required:
- Personable, outgoing and compassionate
- Friendly and empathic
- Understanding of the hospice environment
- Good communicators
- Basic IT skills
Training offered:
One day core training with the Volunteers team and role specific training from the reception team.
Benefits:
- Reimbursement of travel expenses up to TFL zones 1-6
- Lunch allowance redeemable at the hospice after 3 hours volunteering
- Opportunity to get experience in a hospice setting
- Reference provided after six months volunteering