St Joseph’s Hospice Charity Shops

PLEASE READ CAREFULLY: IMPORTANT UPDATES ABOUT DONATING ITEMS

We are able to accept your donated pre-loved items. Please use our blue donation banks located in the Hospice car park. Please note that we are unable to accept the following items:

• Books
• Electrical items
• CDs or DVDs

Donating at the Shop

We can now accept donations at the St Joseph’s Charity shop at 77 Mare Street. Please do not leave items outside, as they cannot be stored and will have to be destroyed.

House Collections

We are currently unable to arrange collections from home.

At the Hospice

We NO LONGER ACCEPT donations at the Hospice, please use the blue donation bins in the Hospice car park.

Many thanks for your co-operation and thank you for your support.

More information about donations

Change of Mind

In the event you have changed your mind about an item that you have purchased from our shop, it can be exchanged within 14 days on production of the receipt or other proof of purchase.

Please note we do not offer refunds.

Contact Us

If you have any questions on how to return your items to us, or if you have any other queries related to your purchase, please contact us at shop@stjh.org.uk.

100% of proceeds support the work of St Joseph’s Hospice, Hackney which cares for people with life-limiting conditions in East London.

Yes we have two shops, both located in Hackney. Do come and visit us in person at 77 Mare Street, E8 4RG.

Our shop at 202 Well Street is open Thursday to Saturday from 9.30am – 4pm.

Our 77 Mare Street Shop is open from 11am until 4pm, Monday to Saturday.

Our 202 Well Street Shop is open from 9.30am – 4pm, Thursday to Sunday.

If you are a UK taxpayer, please say yes to Gift Aid. For every pound you spend we will receive an extra 25p from HM Revenue & Customs.

Our shops accept donations until a safe capacity has been reached due to limited storage space. Please call the shop before making your your journey on 020 8103 8327.

We accept clean, good quality pre-loved (or new) clothing, shoes, handbags, accessories, homeware and toys. Unfortunately we cannot accept electrical goods or furniture.

We are currently unable to offer collections.

Buying pre-loved goods from one of our St Joseph’s Hospice high street or online shops is a sustainable and ethical option, and is aligned with the Hospice’s wider environmental strategy. We are able to reuse or recycle more than 90% of donated clothing and books. Any items that we are unable to sell are recycled via a textile recycler; this avoids unwanted items ending up in landfill sites.

If you are interested in fashion or charity retail, or simply want to become more involved in your local community, then we would love to welcome you as a St Joseph’s Hospice Volunteer.

We also have vacancies for people to help sort donated items in our retail warehouse at St Joseph’s Hospice.

Our charity shops contribute significant funds to the Hospice to enable it to continue to support patients and their families across our catchment area.

Volunteering in our shop you will get involved in a range of roles including:

• Providing a great service to our customers
• Sorting through donated items and pricing stock
• Visual merchandising and keeping our shops looking good
• Keeping the shops tidy, clean and well organised
• Interacting with the general public

You do not need to have worked in a retail environment or as a volunteer before.  It is much more important to us, that you are friendly, reliable and are able to commit to a shift.

In return, you will join St Joseph’s friendly and experienced team where you will receive:

• A warm welcome from St Joseph’s Volunteers and Staff
• Gain transferable skills and experience in the retail and charity sector
• Improve your CV
• Build your confidence
• Be immersed in a creative and supportive environment
• Do something you enjoy and believe in
• Add value to your local community

To find out more please contact Simon Bennett at s.bennett@stjh.org.uk or call 020 8525 3174, More information about becoming a shop volunteer and how to apply can be found in Volunteer Opportunities on the website.

You can read all about our services and our history at stjh.org.uk.